Chatbot services as an admission interface: An experience from the Batterjee Medical College (BMC) - Jeddah - KSA.
By leveraging chatbot technology, BMC is now able to ease the transition to college for new students and alleviate the administrative load for college staff.
✓ BMC chatbot can answer thousands of student questions about BMC, the registration process, the different majors and degrees at the college, scholarships and other financial questions, paying for tuition fees, applying for admission, campus services, contacting the college, submitting feedback or complaints and more, easing the workload of the people who would normally serve these roles.
✓ To date, the chatbot has successfully helped over 10% of new students enroll in Batterjee Medical College.
✓ BMC bot has successfully answered 95% of the messages received with a high accuracy rate of answered messages.
✓ Find it on WhatsApp: